You can exchange any product for some other one within the statutory 14 days from the date of purchase.
This exchange is subject to the following conditions:
- Added in a quantity of one to the Shopping Basket before you start your exchange request
- Not an Add-on Item
- Not identical to the item being returned
- Not marked as a gift in your Basket
- We can’t process exchanges for gift returns unless you’re the original purchaser of the gift and exchange items can’t be sent as gifts.
- We can only process exchanges if the original order was paid by credit or debit card.
- We can only process exchanges if the order was dispatched to a UK address.
For further information on the subject please do give us a call on (0)-7458149520 ( if calling from within the UK) or +44-7458149520 ( If calling from overseas) within 8 AM to 4 PM ( UK time) between Monday and Friday barring Bank and National holidays or mail us at hello@londonluxhub.co.uk