Effective Date: 13.02.2025

1. Introduction

Welcome to London Lux Hub. By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you should not use this website.

2. Eligibility

To use this website, you must be at least 18 years old or accessing it under the supervision of a parent or guardian.

3. Products

We specialise in fashion jewellery. Please note:

  • Our products are not made from precious metals unless explicitly stated.
  • Product images are for illustrative purposes; slight variations in colour or design may occur.
  • We reserve the right to modify or discontinue products at any time.

4. Pricing & Payment

  • All prices are listed in GBP (£) and include VAT where applicable.
  • We reserve the right to change prices at any time without prior notice.
  • Payment must be made in full before order dispatch.
  • We accept major credit/debit cards and other secure payment methods available at checkout.

5. Orders & Acceptance

  • Once an order is placed, you will receive an email confirmation.
  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud.
  • In case of cancellation, a full refund will be issued.

6. Shipping & Delivery

  • We aim to dispatch orders within the next working day.
  • Delivery timelines may vary depending on location and courier services.
  • We are not responsible for delays caused by external factors (e.g., customs, courier delays).

7. Returns & Refunds

  • You may return items within 14 days of receipt.
  • Items must be unused, in original packaging, and in resellable condition.
  • Refunds will be processed after inspection.
  • Shipping costs for returns are the customer’s responsibility unless the item is faulty.

8. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of London Lux Hub and protected under copyright laws. Unauthorized use is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Transmit harmful or malicious content
  • Attempt to hack, disrupt, or interfere with the website’s functionality

10. Limitation of Liability

We are not liable for:

  • Indirect or consequential losses
  • Loss of business, revenue, or data
  • Any allergic reactions or misuse of products

Use of our products is at your own risk.

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and use your personal data.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

14. Contact Information

For any questions or concerns, please contact us at:
Email: hello@londonluxhub.co.uk
Address: 71-75 Shelton Street, Covent Garden, London WC2H 9QJ